Shipping & Returns


We offer free shipping and returns within the contiguous US & Canada for orders over $50.

Standard Ground: 2 - 7 business days

2-Day Express: $20 | 2 - 3 business days (PO Boxes not accepted)

International Express: 5 - 7 business days (only for stock fulfilled from our Australian warehouse - option will show at checkout)

Same day dispatch: If you place your order before 12pm (PST) on a weekday it’ll be on it's way to you the same day.

Returns & Exchanges

We want you to love your Merry People products. You can always exchange or return your order for free within the US & Canada, so long as: 

  • Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
  • Your return request is submitted within 30 days of receiving your original order.

Get started on an exchange or return at the Returns Centre using your order number and email.

Returns Centre

Faulty or Flawed Products?

We stand behind the quality of our boots, and offer a 12 month warranty.

If you experience any material or manufacturing flaw, please contact us so that our customer support team can assist.

Have a question?
No problem, we’re here to help! Send us an email at