SHIPPING TIMES

We offer free shipping and returns within the contiguous U.S. for orders over $50.

UPS Ground: 2 - 5 business days

UPS 2-Day Express: 2 days (PO Boxes not accepted)

DHL International Express: 5 - 7 business days (only for stock fulfilled from our Australian warehouse - option will show at checkout)

Same day dispatch: If you place your order before 12pm (PST) on a weekday it’ll be on it's way to you the same day.

RETURN & EXCHANGE POLICY

Extended 90 day returns for the holiday season | Orders placed between November 1st - December 31st 2022 can be returned until January 31st 2023.

We want you to love your Merry People boots. You can always exchange or return your order for free within the U.S. so long as: 

Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.

Your return request is submitted within 90 days of receiving your original order.

Get started on an exchange or return

FAULTY OR FLAWED PRODUCTS?

We stand behind the quality of our products and offer a 12 month warranty.
If you experience any material or manufacturing flaw, please contact us so that our customer support team can assist.


Have a question?
No problem, we’re here to help! Send us an email at support@merrypeople.com