Shipping & Returns

Shipping

We offer free shipping and returns within the contiguousĀ US for orders over $50.

Standard Ground:Ā 2 - 6 business days

Express:Ā $20 | 2 - 3 business days (PO Boxes not accepted)

International Express: 5 - 7 business days (only for stock fulfilled from our Australian warehouse - option will show at checkout)

Same day dispatch:Ā If you place your order before 12pm (EDT) on a weekday it’llĀ be on it's wayĀ to you the same day.

To receive your order before Christmas Day, please place it by:

  • Monday, December 15th (Standard)
  • Thursday, December 18th (Express)

Returns & Exchanges

We want you to love your Merry People products. You can alwaysĀ exchangeĀ or return your order for free within the USA, so long as:Ā 

Your items areĀ unworn, undamaged, in re-sellable conditionĀ (i.e. no creases or wear on soles), and in their original packaging.

Your return request is submittedĀ within 30 daysĀ of receiving your original order.

Get started on an exchange or return at the Returns Centre using your order number and email.

We will cover the cost of you returning the boots to us if you're in the USA.

Faulty or Flawed Products?

We stand behind the quality of our boots, andĀ offer a 12 month warranty.

If you experience any material or manufacturing flaw, please contact us so that our customer support team can assist.


Have a question?
No problem, we’re here to help! Send us an email atĀ support@merrypeople.com