SHIPPING TIMES

UPS Ground: 2 - 5 business days

UPS Express: 2 days

Same day dispatch: If you place your order before 12pm (PST) on a weekday it’ll be on it's way to you the same day.

RETURN & EXCHANGE POLICY

We understand when you receive your boots or jacket in the mail, it may not be the right fit for you.
You can always exchange or return your order so long as: 
The items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging. Your return request is submitted within 30 days of receiving your original order.
Please note - you are responsible to cover the costs of sending your item/s back to us.

Click here to get started on an exchange or return.

FAULTY OR FLAWED PRODUCTS?

We stand behind the quality of our products and offer a 12 month warranty.
If you experience any material or manufacturing flaw, please contact us so that our customer support team can assist.


Have a question?
No problem, we’re here to help! Send us an email at support@merrypeople.com